Symantec IT Management Platform (ITMS) End of Life Schedules
Article ID: 173849
Updated On:
Products
IT Management Suite
Client Management Suite
Issue/Introduction
You want to provide a customer with End of Life (EOL) information regarding a particular version of the Symantec IT Management Platform (ITMS).
Environment
Any version of ITMS
Resolution
ITMS
Versions earlier than 8.5 are at End of Life for both Support and Engineering
| Version | General Availability | EOL (End of Life) |
| 7.5 | October 7, 2013 | October 7, 2020 |
| 7.6 | March 2, 2015 | October 7, 2020 |
| 8.0 | March 7, 2016 | April 3, 2021 |
| 8.1 | April 3, 2017 | October 1, 2021 |
| 8.5 | September 28, 2018 | February 15, 2024 |
| 8.6 | February 16, 2021 | Not Available |
| 8.7 | February 14, 2023 | Not Available |
- End of Life: Last date for patch releases and last date to contact support
For more details about EOL, please refer to 'Broadcom Software Maintenance Policy Handbook' with a link https://support.broadcom.com/external/content/release- announcements/CA-Support- Policies/6933 - ITMS Product Info
ServiceDesk
| Version | General Availability | EOL (End of Life) |
| 8.1 | April 3, 2017 | October 1, 2021 |
| 8.5 | September 28, 2018 | March 31, 2022 |
| 8.6 | February 16, 2021 | March 31, 2022 |
GSS
For references in regard to Ghost Solution Suite (GSS), please refer to 195893 "Ghost Solution Suite End of Life Schedules"
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