You have recently upgraded your DLP environment to 15.5 from a 14.6.x version.
You notice that no remote indexing jobs have been processed.
15.5 upgraded from 14.6.x with remote indexing still on the older version.
The path to the folder that monitors index jobs on the Enforce server has changed with the upgrade
The indexing schedule entries my have been removed during the ugprade
Two items to check:
1. On your remote index server, ensure that you have changed path to which the .prdx files are copied to the new DLP 15.5 file path: C:\programdata\Symantec\DataLossPrevention\ServerPlatformCommon\15.5\documentprofiles\
2. On the Enforce server, under Mangage | Data Profiles | Indexed Documents ensure that your remote indexed document profiles have active schedules - these may have been removed during upgrade.
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