Unable to upload new SEP license for Threat Attack Analytics (TAA) to the SEDR appliance
Article ID: 174319
Updated On:
Products
Endpoint Detection and Response
Advanced Threat Protection Platform
Issue/Introduction
When trying to upload a new SEP License for the Threat Attack Analysis feature on the Symantec Endpoint Detection and Response appliance, you see the error "Failed to upload license". You will also be unable to remove the old/expired SEP license.
Resolution
This issue is resolved in software release SEDR 4.3.
As a workaround, you can also upload the SEDR product license again or toggle the "Use United Kingdom regional instance only." check box under Global Settings to resolve this.
Feedback
Yes
No
Powered by
