The Symantec Endpoint Protection Cloud (SEPC) agent displays an alert message indicating malicious activity was detected.
The SEPC agent detected malicious activity from a file or process on the computer.
The following steps are recommended when a threat is detected by the SEPC agent.
Note: Review any detections from Norton Power Eraser utility and SymDiag Threat Analysis Scan as they are very aggressive and may detect legitimate files and programs.
Introduction to the SEPC agent (Instructions for how to run a Full System Scan)
Virus removal and troubleshooting on a network (These are instructions for SEP but can be applied for SEPC)
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This will clear the history and restart the chat.