When attempting to generate the troubleshooting log file for diagnosing an issue after creating the troubleshooting log it will appear in the list with a status of "In progress". After the troubleshooting log file is finished being created it disappears from the list.
This issue only affects the following CAS versions:
126.96.36.199 - 188.8.131.52
This issue also affects the following ASG versions:
This issue is resolved in the following CAS versions:
This issue is resolved in the following ASG versions:
ID: CAS-5626, NPPCAS-5626, SG-5555, 256544
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