Symantec Endpoint Protection Local Proxy Service fails to start
Last Updated April 30, 2019
When using the Symantec Endpoint Protection (SEP) client Web Traffic Redirection (WTR) feature, The Symantec Endpoint Protection Local Proxy Service fails to start.
In the Windows System event log, the following message is logged by the Service Control Manager:
"The Symantec Endpoint Protection Local Proxy Service service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion."
This problem can happen when third party security or virtualization applications attempt to inject monitoring modules into the ccSvcHst.exe process.
Configure the Citrix client to not inject into the ccSvcHst.exe process used by the Symantec Endpoint Protection Local Proxy Service. See http://support.citrix.com/article/CTX107825 for more information on creating Citrix exceptions.
Subscribing will provide email updates when this Article is updated. Login is required to Subscribe