SEPC Enrollment: Unable to enroll Surface device due to Windows 10S as OS
Last Updated May 09, 2019
Symantec Endpoint Protection Cloud (SEPC)
When trying to enroll a Surface device with the Windows 10S OS, customers receive the error: For security performance, this mobile Windows only runs verified applications.
SEPC enrollment of a Surface device running Windows 10S.
"For security and performance, this mode of windows only runs verified apps from the store."
Devices running Windows 10S do not permit the installation of software packages, including the installation package generated by SEPC portal, unless those applications are sponsored in the Windows app store.
Check the version and name of the OS by typing in the command "winver" at the search prompt from the taskbar or ask the customer to confirm it.
Reference the following third party document, making known to the customer that we do not endorse third party information, and encourage the customer to complete the recommended free upgrade from Windows.