This issue is reported in SGOS 184.108.40.206
This is a bug #SG-5079 which is reported on SGOS 220.127.116.11.
Issue was related to static route placed on Proxy that was breaking client.interface CPL.
Upgrade to SGOS 18.104.22.168 or later to address this issue.
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This will clear the history and restart the chat.