Error establishing communication with PsExec service, when DLP endpoint agent is running
Article ID: 174751
Updated On:
Products
Data Loss Prevention Endpoint Prevent
Issue/Introduction
You are trying to run a command using the PsExec app (sysinternals) via a command prompt with the DLP endpoint agent installed, but receive the error below. The problem does not appear when the DLP endpoint agent is disabled.
Error message:
"Error establishing communication with PsExec service on [machinename] :
Access is denied"
Environment
PsExec.exe ver.2.2 or newer (important as the older version can produce a different output in Getappinfo)
Resolution
The psexec.exe application should be whitelisted in the Enforce console
The configuration below resolves the issue - using only the binary name "PsExec\.exe":
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