Unable to log in to Data Loss Prevention Enforce console
Last Updated May 17, 2019
New Users accounts unable to log into Data Loss Prevention (DLP) Enforce console.
Windows and Linux Environment.
Invalid Username or Password Disabled.
Need to use Kinit tool to find the root of the issue.
For Windows Environment:
kinit USER PASSWORD (in clear text)
For Linux installations:
the utility is part of the Red Hat Enterprise Linux distribution, and is in the following location: /usr/kerberos/bin/kinit. You can also download Java SE 6 and locate the kinit tool in \java_home\jdk1.6.0\bin.
If you run the Enforce Server on Linux, use the kinit utility to test access from the Enforce Server to the Active Directory server. Rename the krb5.ini file as krb5.conf. The kinit utility requires the file to be named krb5.conf on Linux.
KRB_Error 24 Pre-Authentication information was invalid (24)
The Enforce Server and AD Server had different timestamp and that difference was greater than 5 minutes.
Addressed by manually time synched.
Subscribing will provide email updates when this Article is updated. Login is required to Subscribe