When you click on "Start Scan" in the Unified Management Console (UMC), it says "unable to initialize scan"

"unable to initialize scan"

Data Center Security 6.8

There are a couple possible causes.

1. The AMD engine came up before the Network Interface was in a ready/started state.
2. The AMD engine is unable to update virus definitions after install.

The AMD engine came up before the Network Interface. So with the Network Interface up and running start the AMD engine with the command below.
sisipsconfig.sh -amdstate on

The AMD Engine is not able to download virus definitions.

• Make sure the system can reach out to the internet so that the AMD Engine can reach Symantec Enterprise LiveUpdate Servers.
• When servers are not allowed to connect to the internet, make sure LiveUpdate Administrator has the appropriate components setup for definitions to be downloaded.