Property fields for Endpoint Protection client in Manager console are blank
Last Updated May 30, 2019
When viewing properties of a SEP client (Symantec Endpoint Protection) in the SEPM (SEP Manager), various property fields are blank.
SEP 14.2 for Windows
"[WARN ] Unable to parse XML stream" in SEP client's cve.log
This may be caused by an error parsing special characters in the SEP client's Windows computer description. The computer's description and other client property fields will display blank in SEPM. This was found to occur in SEP 14.2; versions 14.0.x and older are not affected.
Workaround: delete or replace SEP client's Windows computer description so that it does not use special characters.