Never received welcome email
Article ID: 175057
Updated On:
Products
CASB Security Standard
CASB Security Premium
CASB Security Advanced
CASB Audit
CASB Gateway
CASB Gateway Advanced
Issue/Introduction
A new CloudSOC tenant was provisioned, but the welcome email was never received. The admin has not been able to set a password and cannot log into CloudSOC.
Resolution
You can return to the Cloud Services overview page in the CMP to see the configuration status of your services. Please refer to the Tech Doc Configure Cloud Services for more info.
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