Auto-Protect fails to install on Oracle 7.6 with 4.14 UEK kernel.
Last Updated June 14, 2019
When installing Endpoint Protection (SEP) on Oracle 7.6, the Auto-Protect (AP) installation fails. The AP build completes, but inserting the AP module fails with an access denied error. This only happens when using the 4.14 UEK kernel. Red-Hat kernels do not exhibit this error.
Oracle Linux 7.6
Kernel Version: 4.14.35-1844.4.5.el7uek.x86_64
Tue Apr 16 20:55:04 CAT 2019: Build succeeded
Stopping smcd (via systemctl): [ OK ]
Stopping rtvscand (via systemctl): [ OK ]
Stopping symcfgd (via systemctl): [ OK ]
insmod: ERROR: could not insert module /opt/Symantec/autoprotect/.symevrm-custom-4.14.35-1844.4.5.el7uek-x86_64.ko: Permission denied
.symevrm: unable to load kernel support module (UNSUPPORTED-OS-or-UNK-UNK-4.14.35-1844.4.5.el7uek-x86_64)
Restarting autoprotect (via systemctl): Job for autoprotect.service failed because the control process exited with error code. See "systemctl status autoprotect.service" and "journalctl -xe" for details. [FAILED]
kernel drivers are not loaded.
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