In 8.5 RU2, the Pectagent checks for the 'MACHINEGUID' registry key and if found attempts to make a match. In this situation, there is a MACHINEGUID in the registry, but there is not an associated computer record in the database and a failure occurs.
Solution: Symantec is working on a resolution for this issue. A fix will
as soon as Dev completes it.
There are two workarounds:
First, delete the
from the client
Turn off the SMA agent
Delete the registry value
Second, create/recreate a preboot with the '
.bat' file attached to the KB>
Make a backup copy of '
.bat' at '<drive>:\Program Files\Altiris\Deployment\BDC\bootwiz\
Copy the '
.bat' file attached to this KB to '<drive>:\Program Files\Altiris\Deployment\BDC\bootwiz\
package to update
all PS site servers.
Create a new preboot that uses the updated '