When a user attempts to access an URL that requires to be opened in the isolation, a block page is displayed instead of the isolated page.
Email Threat Protection/Internet Explorer
Access to this page is blocked according to the organization security policy.
Compatibility mode of IE is enabled for fire.glass.
Compatibility mode is not supported in the isolation. Please remove fire.glass from the compatibility mode list to access to the isolation service.
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This will clear the history and restart the chat.