What are the account privileges and requirements needed to enable the Jive Securlet on a CloudSOC account?
The following five requirements must be met in order to enable the Dropbox Securlet on our CloudSOC account:
● You must have an Enterprise account on Jive. ● You must be an Administrator with full access to your Jive enterprise account. ● If you do not want to use your administrator account with CloudSOC, you must create an account with full access and use this account with CloudSOC. This account must not be federation or SSO account. ● On CloudSOC, you must have Sysadmin privileges, or have Administrator privileges with permissions to modify the CloudSOC Store application. ● The email address you use as the username for the administrator login on your Jive account must be exactly the same as the email address that you use as your CloudSOC username. Furthermore, this email address must be within the primary or secondary domains listed for your CloudSOC account. To confirm, login to CloudSOC, go to the gear icon on the top right corner, then to General, and check your domains as shown below.
-> Note: If necessary, contact Symantec Support via MySymantec to add additional secondary domains.
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