Endpoint Protection Manager LiveUpdate cannot update Content Catalog
Article ID: 175606
Updated On:
Products
Issue/Introduction
From August 1, 2019, following Warning message is logged in [System Logs: Server Activity] on Symantec Endpoint Protection Manager (SEPM) every time LiveUpdate run.
08/01/2019 21:59:25,Warning,LiveUpdate content failed to update,Symantec Endpoint Protection Manager could not update Symantec Endpoint Protection Manager Content Catalog 14.2 RU1.
Following Warning log is also logged in OS event log.
Log Name: Symantec Endpoint Protection Manager
Source: SEPM
Date: 8/1/2019 11:51:36 PM
Event ID: 7201
Task Category: (2)
Level: Warning
Keywords: Classic
User: N/A
Computer: ####
Description:
Info:Content download to the server failed.
Symantec Endpoint Protection Manager could not update Symantec Endpoint Protection Manager Content Catalog 14.2 RU1.
Product:Symantec Endpoint Protection Manager Content Catalog 14.2 RU1
Version:
Language:
Monikers:,{FEFE68E7-0A93-1A98-2647-DB8261242A06}
Sequence:
PublishDate:
Revision:0
Source:Public LiveUpdate Server (Symantec LiveUpdate Server)
Size(in bytes):-1
Environment
SEPM 14.x
Resolution
This issue is fixed in the latest content catalog update.
Note: If SEPM is in closed network (no internet connection), this warning will still be logged 6 times then issue will be gone. This is by-design behavior.
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