External Logging discrepencies when comparing to Risk report in Endpoint Protection Manager load balancing configuration.

TECH255795
Last Updated August 07, 2019
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At times there are external logging discrepencies when comparing to Risk reports. This happens when there are multiple Symantec Endpoint Protection Managers (SEPM) in a load balanced configuration.

Symantec is aware of this issue and will update this article when a solution becomes available. Click the Subscribe to this Article button to be notified of future updates through email.

Possible Workaround:

1. Go to C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\etc\conf.properties.

2. Set this parameter in conf.properties file, then restart the SEPM service.

scm.replication.environment.check=30

This issue is slated to be fixed in SEP 14.2 RU2.

Source: JIRA
ID: ESCRT-1866

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