When a customer creates a copy file task, it creates a package on the package server so the package can
to the destination systems. Unfortunately, the package
until an update configuration occurs which causes extreme delays
Massive delay in copying of files/folders
Package isn't being updated immediately after
a create task is executed
Import the XML file attached to this email. When imported into your SMP, it creates an Automation Rule that runs (by default) every 5 minutes. The rule, when executed by the NS—queries the database for any Copy File tasks that have
within the last 10 minutes.
Copy the attached file to a folder of your choice
In the SMP Console go to “Manage > Automation Policies
In the menu above the policy list select “Import” and point the UI dialogue to where you downloaded the file.
Once imported verify that
the policy is turned
Test to see if it works by creating a new Copy File task and deploying it to one or more clients.
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