Collect Logs for Support in Threat Defense for Active Directory
Gather Troubleshooting logs for TDAD
You require Symantec Tech Support assistance.
If you require Symantec Tech Support assistance, collect the Logs.
Select the “Analytics” icon on the left.
select the “Logs” tab
You can select different log types, however the DM logs are most common. You can select different time spans as well. Choose the options that work best for your situation.
After you generate the logs, a history appears below. If you opened up your firewall to allow our traffic out, you can select “Upload Logs to Cloud”. Otherwise you can select “Download” to store a copy locally that you can upload to Symantec.
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