drivers into the Drivers database, Drivermanager imports all files listed in the driver INF file. Unfortunately, in complex drivers- usually video drivers- there are additional files that
for the driver installation to be successful that
are not referenced
in the INF file. Because the files
in the INF file,
the drivers are not imported
All versions of DS and GSS
There aren't any errors but the driver doesn't install correctly.
Driver manufacturers are not referencing files that
driver installation in the INF files.
In 8.5 Post RU2, a new executable named ''
overcome this limitation.
on the NS at '<drive>\program files\altiris\deployment\tools'
To use the new executable, follow these steps:
Import the driver using the normal
Deploy an image and allow DA to run. DO NOT boot to production.
Boot to production
Open device manager and check the hardware
of the driver that didn't install
Open the DA log that shows the targeting of drivers and search for the
of the driver.
Note the name of the driver that DA used.
On the NS go to driversdb and open up the driver folder.
Copy the drivers from the source driver package into the driver folder under driversdb.
.exe' to the root of the driversdb folder.
Open a command prompt and type '
.exe <path to the driver>'
.exe' will add every file in the
folder to the
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