Lotus Notes or Domino plugins get disabled after Endpoint Protection upgrade to 14.2 RU1 or higher

TECH256315
Last Updated October 25, 2019
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You upgraded to Symantec Endpoint Protection (SEP) 14.2 RU1 or higher on a Domino Server or a workstation or server running Lotus Notes.

After the upgrade, plugins such as IQ.Suite or Marvelclient stop working as expected. 

Symantec is aware of this issue and will update this article when a solution becomes available. Click the Subscribe to this Article button to be notified of future updates through email.

As a workaround, add the missing lines back to the notes.ini file.

For iQ.Suite add: ExtMgr_Addins=te_hook

For Marvelclient add: EXTMGR_ADDINS=mc.dll

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