The Notification Server log shows the following error: "Attempt to fetch logical page in database 'DBName' belongs to object 'TableName1', not to object 'TableName2."
This happens when selecting one of the tabs in the Altiris console. Selecting the tab gives a blank pane and a error message in Internet Explorer.
The SQL error log also show the error above followed by "Error: 605, Severity: 21, Stat: 1."
These errors are typically caused by some sort of database corruption, either in-memory or on-disk. Essentially, the server is requesting a page from the buffer pool, and the page number/object ID on the page differs from the one that was requested.
Execute DBCC CHECKTABLE on the second table specified in the error message (DBCC CheckTable ('TableName2')). Next step is to perform a repair on the specified table. If the error involves a data page, it may be necessary to use the REPAIR_ALLOW_DATA_LOSS clause (see below). In the likely event that you cannot allow the loss of data, you will need to restore from a known clean backup.
To determine the full extent of the corruption, execute DBCC CHECKDB as soon as possible. If the 605 error is not transient, the problem is severe and you must run DBCC CHECKDB with one of the repair clauses. If the error involves an index page, use the REPAIR_REBUILD clause. If the error involves a data page, it may be necessary to use the REPAIR_ALLOW_DATA_LOSS clause. In the likely event that you cannot allow the loss of data, you will need to restore from a known clean backup.
Before performing any actions on the database it is recommended to consult you database administrator and to backup your database.
Repair a data page:
Set the database in single user mode ALTER DATABASE Altiris SET SINGLE_USER with ROLLBACK IMMEDIATE
Run the DBCC command: DBCC CheckTable ('TableName2', REPAIR_ALLOW_DATA_LOSS)
Set the database backup in multi user mode ALTER DATABASE Altiris SET MULTI_USER
Notification Server 6.0 SQL 2000*
Imported Document ID: TECH25841
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