How to get VIP Enterprise Gateway to use a new SSL Certificate
Last Updated May 09, 2017
VIP Enterprise Gateway version 9.5 and earlier does not indicate the current SSL certificate in use, making it difficult to determine if it is expired or valid.
When adding a new certificate to replace an existing certificate, there is not a way to see which cert is being used.
This issue was resolved as of VIP EG 9.7, allowing the administrator to see the SSL certificate in use. Symantec recommends upgrading to version 9.7 or later.
Alternatively, to change which SSL cert is being used in the 9.5 gateway, stop the Symantec Self-Service Portal service. From the Enterprise Gateway Identity Providers tab, edit and select the new certificate. Apply the changes, then restart the service.
If using HTTPS to access the Enterprise Gateway URL, the certificate can be changed by going to the Settings tab, Console Settings. If HTTPS protocol is selected, the certificate to be used can be selected. Changes will take effect when the browser is closed and the VIP Enterprise Gateway service is restarted.
Imported Document ID: SO28614
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