If adding a new SSL certificate through the SSL Certificate wizard, the certificate does not appear in the configuration page of Self Service Portal (SSP) IdP, VIP Manager IdP, and Tunnel Receiver. This problem is seen when the Enterprise Gateway server is set up by importing the settings from another enterprise server.
This issue is caused by a missing configuration file (valconsole.properties) in the exported configuration.
Complete the following procedures on the VIP Enterprise Gateway machine to update the configuration page:
Stop the VIP Enterprise Gateway Service.
Create a backup copy of the valconsole.properties file from <VIP_EG_INSTALL_DIR>/conf folder.
Edit valconsole.properties and search for the entry “keystore.count=0” and delete it. Make sure to append the following lines after Keystore(s) section: