I am getting the following error from my client computer:
Process: w3wp.exe (5152) Thread ID: 2376 Module: AltirisNativeHelper.dll Source: Altiris.ClientTask.Web.RequestSubAgent.Page_Load Description: Error getting subagent file ( Unhandled exception. Type=System.Exception Msg=Matching agent not found in the database: AgentName='SWDAGENTFORTS.DELIVERSOFTWARETASKHANDLE', PlatformName='WINDOWS%20SERVER%202003', PlatformType=Production, OSType='WIN32' Src=Altiris.ClientTask StackTrace= at Altiris.ClientTask.ClientTaskSubAgent.Load() at Altiris.ClientTask.Web.RequestSubAgent.Page_Load(Object sender, EventArgs e) )
The following error can also be recorded:
The task failed because the Altiris Agent on the remote machine was unable to create an instance of the task handler. Please make sure the handler package for this task has been installed. Error 0x800401f3 creating instance handler. CAtrsException exception, error = "Failed to execute task", OS error = 2147746291, at line 178 re-throw at CTaskExecutionEngineBase::OnExecuteTask
This occurs when a client recieves a task server task from the server.
The Software Delivery Agent for Task Server was not correctly installed on the client.
Make sure that the Software Delivery Agent for Task Server is installed, and the client computer are properly registered with a Task Server.
Task Server GA
Imported Document ID: TECH39389
Subscribing will provide email updates when this Article is updated. Login is required.