PXE.ini and PXEmanager.ini are missing the Boot Menu options for WinPE.
The Master Image folder eXpress\PXE\MasterImages was missing the Menu option 161 and, therefore, was not copied down to the Images folder.
When the WinPE 2.1 Image is created within the Master Image folder it does show the MenuOption164 and then select the save button within PXE configuration it renames the MenuOption131.wrk Even though there is another MenuOption131 already exist.
The only reason that menu option folders stay named with the .wrk extension is if a process has the folder locked. In this situation for an unknown reason PXE Manager had a lock on both of these directories. This may occur if a third party product such as antivirus software scans the PXE directory while PXE Manager is attempting to rename the directory.
A hotfix is available to resolve this issue. Please contact Altiris / Symantec techncial support to obtain this hotfix with this KB reference on KB 40875 and 41655
Symantec Tech Support strongly recommends taking a backup on the PXE files off a remote share before applying this hotfix.
Having ‘two PXE folders’ can cause PXE service issues on the same Deployment Server Drives.
Note the PXE Manager files are for the main PXE Test manager server.zip and the Remote PXE server files are PXE Test servers.zip
Stop the Deployment Solution/PXE services.(including PXE Config Helper and PXE Manager services)
Copy the PXE hotfixes to \pxe\masterimages\upsrv\51\*.* .
Copy the PXE hotfixes to \pxe.
Start the services.
Create another PXE Boot and verify there are no wrk/tmp
Applies To Deployment Solution 6.9.164 WinPE* 2.1 Linux* Automation
Imported Document ID: TECH39615
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