How to force AClients to refresh their connections with the Deployment Server.
When the AClient drops its connection, go to Start > Control Panel > Altiris Deployment Server > Options > General. Check the option Reset Inactive client connections and set the schedule by clicking on Schedule. If you have a Router or Switch that Drops the connection based on Time-to-live (TTL) from the AClient, then it is best to set this 1 hour prior to the time set on the Routers or Switches.
If you have changed all the aclients Refresh connection to zero using the Remote agent installer (Article 4214) and you have WOL proxy aclients. Run the query below to find the aclients with this setting before you disable all your WOL.
The following query will return the Names and IP addresses of WOL Proxies.
-- SQL Query Begin SELECT c.computer_name, d.ip_address FROM aclient_prop a INNER JOIN computer c ON a.computer_id = c.computer_id INNER JOIN computer_display d ON a.computer_id = d.computer_id WHERE a.wol_proxy = 1 -- SQL Query End
To verify the aclient have Refresh connection enable.
-- SQL Query Begin SELECT computer_name FROM aclient_prop a, computer c WHERE a.use_hard_timeout = 1 AND a.computer_id = c.computer_id -- SQL Query End
Imported Document ID: TECH39676
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