Multiple Microsoft Office Updates are failing with 1642 errors
Last Updated August 16, 2008
Microsoft Office Updates are failing with 1642 errors. The logs show the error but don't give any more details.
Running the patch manually produces the message: "The upgrade patch cannot be installed by Windows Installer because the program to be upgraded may be missing or the upgrade patch upgrade, or the upgrade patch may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch."
In the add/remove programs under the Microsoft Office Professional 2003 component were two subcomponents. One of which was "Update for Outlook 2003 Junk Email Filter KB931764 - OUTLFLTR". This appears to have been the cultprit.
Uninstalling the "Update for Outlook 2003 Junk Email Filter KB931764 - OUTLFLTR" update, allowed the patches to install.
Applies To NS 6.0 Sp3 R7 PM 6.2 Sp1
Imported Document ID: TECH39781
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