Module: Client Task Agent.dll Source: Client Task Agent Description: CAtrsException exception, error = "Unable to register", OS error = 2147549183, at line 463 re-throw at CTaskAgentBase::CheckRegister
We found that IIS was mis-configured on the Remote Task Server. Active Server pages were "prohibited" and ASP .NET 1.1 was not an available option.
We found that the Task Agent on the Notification Server itself was failing to register. This was occurring every 5 minutes (in line with the Task Agent Settings). We re-registered .NET 1.1 and tried a Manual removal / reinstallation of Task Server. Neither of those solutions worked in this case.
.NET 1.1 ( See
KB 27432 for more details )
Active Server Pages in IIS ( IIS Manager -> Web Service Extensions )
ASP.NET v1.1.4322 ( IIS Manager -> Web Service Extensions )
4) Restarted the Altiris Agent service on the client.
At the point, the clients began to successfully register with the Remote Task Server.
NOTE: Ensure that the Default WebSite is active. The errors listed above can be caused when the website is disabled.
1) Stopped the
Altiris Agent Service on the Notification Server
2) Cleared out the value set in the
Proxy Auto Detect key in the registry (Found under HKLM\Software\Altiris\Communications)
3) Cleared out the value set in the
Proxy Port key in the registry (Found under HKLM\Software\Altiris\Communications)
4) Cleared out the value assigned to the
Proxy Server key in the registry (Found under HKLM\Software\Altiris\Communications)
**Important Note:: Do not delete the keys, only the values assigned to the keys.
At this point, the Task Agent on the Notification Server registered itself. The warnings went away.
Notification Server 6.0 SP3 Task Server collections created and Remote Task servers assigned. Remote Task Server with IIS installed
Notification Server 6.0 SP3 Task Server collections NOT created Notification Server acting as the only Task Server in the environment
Imported Document ID: TECH40631
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