"Server Application Unavailable" error when accessing the Altiris Console
Last Updated August 03, 2009
When accessing the Altiris Console, you receive the following error and no errors have been logged in the Windows Application Event Log:
Server Application Unavailable
The web application you are attempting to access on this web server is currently unavailable. Please hit the "Refresh" button in your web browser to retry your request.
Administrator Note: An error message detailing the cause of this specific request failure can be found in the application event log of the web server. Please review this log entry to discover what caused this error to occur.
There are numerous possible issues which may cause this error to occur. In this particular scenario where no errors have been logged in the Windows Application Event Log, it may be caused by insufficient permissions to necessary web application files.
Ensure the following accounts have "Read & Execute" and "Read" permissions:
"Users" or "Authenticated Users" or "NETWORK SERVICE" or "ASPNET" and "IIS_WPG"
If permissions to this file have been modified to not include any of these accounts, then it is likely you will need to review further permissions. You may refer to Knowledgebase Article #
17551 for further permission assignment details.
Notification Server (all versions)
Imported Document ID: TECH40889
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