We also noted that there was no Serial Number, MAC address or anything related to a primary lookup key.
In at least one case, the cause was a lack of the WinPE WMI code. DAgent makes WMI calls to determine the Serial Number and such. If, in order to save space, you remove those default options from WinPE, DAgent will not be able to perform it's tasks.
Re-check the two "optional components" for WinPE involving WMI and scripting, and then rebuild the WinPE configuration to resolve the issue.
DS 6.9, DAgent, WinPE 2.1
Imported Document ID: TECH42098
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