KNOWN ISSUE: The filter ''Windows Computers with No Altiris Agent Installed'' does not include Windows 2003 and/or Windows 7 resources.
Last Updated August 07, 2010
The filter 'Windows Computers with No Altiris Agent Installed' does not include any Windows 2003 and/or Windows 7 computers.
The filter's query has a number of conditions for the [OS Name] field in vComputer. The Windows 2003 condition is "vc.[OS Name] LIKE 'Microsoft Server 2003%'". However Windows 2003 is recorded in vComputer as 'Microsoft Windows Server 2003'. Hence the filter will not include any Windows 2003 computers. Same for Windows 7 machines
This issue has been reported to Symantec Development Team. The issue has been identified and addressed. Waiting to be included in a future release.
The current workaround is to modify the query used in the filter to include the following:
SELECT vc.[Guid] FROM vComputer vc WHERE vc.[Guid] NOT IN ( SELECT agent.[_ResourceGuid] FROM Inv_AeX_AC_Client_Agent agent WHERE agent.[Agent Name]='Altiris eXpress NS Client' ) AND ( vc.[OS Name] LIKE 'Microsoft Windows 2000%' OR vc.[OS Name] LIKE 'Microsoft Windows XP%' OR vc.[OS Name] LIKE '%2003%' OR vc.[OS Name] LIKE '%2008%' OR vc.[OS Name] LIKE '%Vista%'
OR vc.[OS Name] LIKE '%7%' OR LOWER( vc.[OS Name] ) = 'unknown windows' ) AND ( vc.[System Type] = 'Win32' OR vc.[System Type] = 'Win64' OR vc.[System Type] = 'win32' OR vc.[System Type] = 'win64' ) AND vc.[IsLocal] = 1