You want to know how to install SMSMSE (formerly known as Symantec Information Foundation Mail Security 6.x for Microsoft Exchange) on a Microsoft Exchange 2000 Server or Microsoft Exchange Server 2003.
For information about installing in a cluster environment, follow the link in the References section of this page.
Before you install: Ensure that you meet all system requirements before you install Mail Security. For information about system requirements follow the link in the References section of this page.
Mail Security supports upgrades from Mail Security 4.6.x and higher. If Mail Security detects an older version of the product on your computer, the installer automatically uninstalls the prior version. The installer then continues with the installation. If you want to uninstall the previous version manually, do so before installing the current version of Mail Security.
NOTE: Internet Information Services (IIS) must be reset before SMSMSE is usable. This can be done by the installer, by performing the steps manually after installation or by rebooting the computer after installation. These steps are included under the, "To Finish the Installation", section below.
Do the following before you install the product:
If you are running Symantec Brightmail AntiSpam on the same server on which you want to install Mail Security, you must uninstall Symantec Brightmail AntiSpam before you install Mail Security. It is recommended that you not run Mail Security on the same server as Symantec Brightmail AntiSpam.
If you are using the email tools feature of Symantec AntiVirus Corporate Edition, you must uninstall the feature before you install Mail Security. The email tools feature of Symantec AntiVirus is not compatible with Mail Security or Microsoft Exchange.
If you are running any AntiVirus software that is on the server on which you want to install Mail Security, you must disable it before you install Mail Security. After installation but before you re-enable the AntiVirus protection, configure your other AntiVirus programs to exclude certain folders from scanning.
Log on as a Windows domain administrator to install Mail Security components correctly.
Modify your screen resolution to a minimum of 1024 x 768. Mail Security does not support a resolution less than 1024 x 768.
To begin the installation process
Do one of the following to begin the installation
Insert the Mail Security product CD in the CD-ROM drive. The installation program launches automatically. If it does not, run cdstart.exe from the product CD.
If you downloaded the program, open the SIFMSME or SMSMSE folder. Browse to Install\Setup.exe Note: Do not burn the downloaded installation files to a CD. Launching the setup application from the burned CD may result in installation error.
Click Install Symantec Information Foundation Mail Security for Microsoft Exchange.
In the Welcome to the InstallShield Wizard for Symantec Mail Security for Microsoft Exchange panel, click Next.
In the SetUp Preview panels, click Next. There are two SetUp Preview panels.
In the License Agreement panel, click I accept the terms in the license agreement, and then click Next.
You must accept the terms of the license agreement for the installation to continue.
In the Existing Settings panel, which only appears if you are upgrading from a prior version of Mail Security, select one of the following:
Retain existing settings - Retains the existing settings that are supported for migration to the new version. This is the default setting.
Install with default settings - Installs the product with the default settings, as if you were installing Mail Security for the first time.
In the Destination Folder panel, do one of the following:
To install the product in the default location, click Next.
The default directory is, C:\Program Files\Symantec\.
To install the product in a different location, click Change, select the location of the installation folder, click OK, and then click Next.
Mail Security does not support directory names that contain multi-byte characters. If you intend to use Symantec Premium AntiSpam, you cannot install the product to a directory whose name contains high ASCII characters.
In the Setup Type panel, click Complete, and then click Next.
Read the Required Components panel. Do one of the following:
Click Install from CD to install the required components. This may require a reboot.
Click Cancel to stop the installation and install the required components manually.
Click Next to continue with the installation.
Read the Symantec AntiVirus Corporate Edition Users: warning. Click OK.
For information about Symantec AntiVirus Corporate Edition exclusions, follow the link in the References section of this page.
To configure additional setup options
In the Internet Information Services (IIS) Reset Options panel select whether to stop IIS during installation, and then click Next.
Stopping IIS enables Mail Security to perform initialization procedures when installation is complete. You do not need to stop IIS if you plan to reboot the server after installation.
In the Web Service Setup panel, do one of the following:
Click Next to accept the default values.
Modify the following settings.
Internet Protocol (IP)/Name - By default, the computer name resolves to the primary external network identification card (NIC). You can also use an IP address. The IP address validates the availability of the port.
Port # - By default, port 8081 is the port number for the Web service that is used by Mail Security.
Note: A different default port number appears if port 8081 is being used by another application. Use a port number that is not used by another application if you change the port number.
Note: You should not use port 80. Port 80 is the port number that is used by the default Web service, which is hosted by Internet Information Services (IIS).
In the Notification Email Address panel, do one of the following to specify the email address from which email notifications are sent and to which notifications to the administrator are sent:
Click Next to accept the default value. The default value is: Administrator.
Modify the originator email address, and then click Next. You can modify the address after installation is complete.
In the Setup Summary panel click Next.
In the Ready to Install the Program panel, click Install.
To Install a license and update definitions
In the Install Content License File panel, do the following:
Click Browse, locate the license file, and then click Open.
Click Install, and in the confirmation dialog box, click OK.
In the LiveUpdate panel, which only appears if you have installed a valid license, do the following:
Click Yes, and then click Next.
In the LiveUpdate Options window, click Start.
When LiveUpdate is complete, click Close.
To Finish the Installation
The option "Show the readme file" is checked by default. The Readme file contains information that is not available in the product documentation.
A Mail Security icon is placed on the computer desktop when installation is complete.
Do one of the following to restart Internet Information Services (IIS):
At the command prompt, type the following: IISRESET
Restart your server.
In the Windows Services window, right-click IIS Admin Service and select Restart.
Configure any other AntiVirus products that are installed on the same computer as Mail Security.
Imported Document ID: TECH85601
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