If you do not wish the email to be generated during the startup of the computer or the shutdown of the computer perform the following steps.
1. Determine if the email is being sent at computer startup or computer shutdown.
services.msc in the 'Open' box.
Symantec Mail Security for Microsoft Exchange.
e. Restart the server.
f. If the email is generated, the problem happens at startup.
g. If the email is not generated, the problem happens at shutdown.
To prevent the email from being generated at startup
To prevent the email from being generated at startup make the Symantec Mail Security for Exchange service dependent upon another service, such as the Microsoft Exchange Information Store service (MSExchangeIS).
NOTE: Please do not make SMSMSE dependent upon another service if you have multiple Exchange servers installed in a cluster environment.
This information is provided "as-is" and as a courtesy only. In the next steps, you will edit the Windows registry. Back up the registry before you make any changes to it, because incorrect changes to the registry can result in permanent data loss or corrupted files. Modify only the registry keys specified. Because t
hese steps involve a change to Windows settings and not Symantec settings, if you have any questions about the steps please contact Microsoft Technical Support.
The following documents explain how to back up the registry
In the right pane, right-click DependOnService, and then click Modify.
If the DependOnService value does not exist, create a new REG_MULTI_SZ (Multi-String Value) named DependOnService.
In the Value Data box, type:
Exit the Registry Editor.
Restart the computer.
To prevent the email from being generated at shutdown
To prevent the email from being generated at shutdown do one of the following:
Stop the Symantec Mail Security for Microsoft Exchange service before shutting down the server.
Create a script that stops the Symantec Mail Security for Microsoft Exchange service before the Microsoft Exchange Information Store service.
Microsoft Technet is a readily available resource for scripting information. The following Microsoft Technet article explains how to deploy a script. It includes links to other Microsoft Technet articles about scripting.
Startup, shutdown, logon, and logoff scripts
Imported Document ID: TECH86776
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