How to start SMSDOM when it is not running but it thinks it is? Symptoms SMSDOM will not load after Domino server restart.
Error message similar to the following will be displayed on domino console : "SMSDOM: NNTASK is already loaded"
NNTask may actually still be running even though the Domino server was shutdown. This would be abnormal behavior and could happen with some external shutdown procedures like an automated script.
Two things to look for:
For Windows platform, typical location is <drive>:\Program Files\IBM\Lotus\Domino\data\SMSNDB\slNNTASK.dat For AIX platform, typical location is /local/notesdata/.SMSNDB/slNNTASK.dat
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This will clear the history and restart the chat.