Messaging Gateway 10.0 or later
Threats getting through may not be in official updates at the moment.
Rapid Response updates have the latest information that has been identified by Symantec. These updates will be pulled by the SMG every ten minutes.
To activate in the Control Center:
The Control Center will make contact with the LiveUpdate server and pull the latest Rapid Response definitions.
NOTE: Please be aware that Rapid Response Updates will consume more bandwidth than normal.
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This will clear the history and restart the chat.