'Unable to copy file: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\vpr1.tmp - The network path was not found' while trying remote installation of Symantec Endpoint Protection (SEP) client through Migration and Deployment wizard.

TECH91019
Last Updated January 26, 2009
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SEP client remote installation fails with error 'Unable to copy file: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\vpr1.tmp - The network path was not found'.

Symptoms
Remote installation through Migration and Deployment fails. The 'Deployment Status' doesn't progress with the error message as
' Unable to copy file: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\vpr1.tmp - The network path was not found'.


  1. You find following error in clientremote.log:

    "ERROR copying service file src: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\vpr1.tmp target: \\ \C$\TEMP\Clt-Inst\vpremote.dat - Deployment Failed for:
  2. You observe a warning under Application in the remote client's Event Viewer.

    Event ID: 1004
    Source: MsiInstaller.
    Description: (e.g.)
    Detection of product '{27A9F34E-CC35-456D-B746-D68218E21BA4}', feature 'Bin', component '{711CBE62-401D-47AC-8919-4C0029EC66DD}' failed. The resource ' \data\temp\UploadTemp\' does not exist.


The issue occurs when the default share C$ is not shared. (If the root partition is any other drive like D:, the default share would appear like D$)
The default shares C$ has to be created. If the Remote Admin (ADMIN$) is not shared, that is also required to be shared.

    Steps to create the Default Share for the root partition:
    1. Go to: Start > Programs > Accessories > Command Prompt
    2. In the Command Prompt, type the following:
      net share C$=C:\
    3. Press the Enter key.

      You should receive a message saying ‘C$ was shared successfully.’
      NOTE: If your root partition is D, then type: D$=D:\

    Steps to create the Remote Admin share for the root partition:
    1. Go to: Start > Programs > Accessories > Command Prompt
    2. In the Command Prompt, type the following:
      net share ADMIN$
    3. Press the Enter key.

      You should receive a message saying ‘ADMIN$ was shared successfully.’

    Steps to confirm if the needful shares are created:
    1. Go to: Start > Programs > Accessories > Command Prompt
    2. In the Command Prompt, type the following:
      net share
    3. Press the Enter key.
      Confirm that the Remote Admin share (ADMIN$) and the default share for the root partition (in most cases, C$) appear in the ‘Share Name’ column.



Technical Information
How to create and delete hidden or administrative shares on client computers:

http://support.microsoft.com/kb/314984


Imported Document ID: TECH91019
Legacy ID: 2008112106263648

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