OUTLOOK CANNOT RECEIVE emails after installing Symantec Endpoint Protection (SEP). ERROR: 0x800ccc0f. The connection to the server was interrupted. If this problem continues, contact....IPS +OK_XXXXX_octects
Whenever there are emails in the Outlook Inbox and you click in "Send/Receive" in Outlook, you get the following ERROR:
- ERROR: 0x800ccc0f.
The connection to the server was interrupted. If this problem continues, contact....IPS
Symptoms You do not see any pattern on the ocurrence of the issue
Re-Installing SEP does not help
Issue happens with: - Managed and Unmanaged SEP machines - Outlook 2003 and 2007 - No Proxy in the network - SEP 11 MR3 (11.0.3001) - Auto-Protect enabled for Internet Email (POP/SMTP)
The POP/SMTP connection cannot be scanned due to the likelihood of corrupted virus definitions or part of the virus engine. This is causing the error and the impossibility of the email being downloaded