You may also see the following messages appear later in the SYMC-install.log file:
WARNING: Could not find product package directory: /var/sadm/pkg/SYMCScan Unable to move install language information file (install-lang.sh)
Two different causes have been recognized for this error.
1) You are trying to install into a "sparse" zone.
2) The installation script for Scan Engine unpacks itself in the present working directory. When the present working directory does not have file permissions of 755 (or "rwxr-xr-x"), then it is unable to perform its self-extraction. When the /var/sadm/pkg folder does not have file permissions of 755 (or "rwxr-xr-x"), then it is unable to add the SYMCScan package to the folder.
Take the following steps in this order:
1) Ensure that you are installing to a full zone.
If install attempt is being made to a full zone, please skip to #2 below
If install attempt is being made to a "sparse" zone, please install into a full zone instead
If install now works at this point, the remaining steps (below) are not necessary
2) Modify permissions
Use the chmod command to change the permissions for the present working directory to 755
Use the cd command to navigate to a folder which already has 755 permissions.
Use the chmod command to change the permissions for the /var/sadm/pkg folder to 755 to permit installation as the root user.
Set the umask to the default of 022.
Imported Document ID: TECH92562
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