Error 114: "Error in response to heartbeat ([code])" appears in Troubleshooting > Connection Status

TECH93096
Last Updated April 20, 2016
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In Help > Troubleshooting > Connection Status, you see the error "Error in response to heartbeat ([code])," where [code] is a number.

This is a general error message indicating that communication with the server failed. Run the Symantec Diagnostic Tool (SymDiag) to diagnose the problem.

Imported Document ID: TECH93096
Legacy ID: 2009032514354148

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