Symantec Endpoint Protection Manager Scheduled Reports do not run at the expected scheduled times. Regardless of the type of Scheduled Reports, the reports are sent out sporadically. The reports will run at the scheduled time and then they stop running for one to six hours and then start running on the scheduled time again. There appears to be no visible pattern with the Scheduled Reports randomly failing.
Symptoms Scheduled report emails are not received at scheduled times.
This problem is fixed in Symantec Endpoint Protection 11.0.6000.550 (RU6). For information on how to obtain the latest build of Symantec Endpoint Protection, read
Obtaining an upgrade or update for Symantec Endpoint Protection 11.x or Symantec Network Access Control 11.x.
Imported Document ID: TECH93311
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