What do the following messages from the Symantec Messaging Gateway (SMG) actually mean?
2009 May 14 07:01:31 PDT (warning) ecelerity:  smsrouting: ip address '10.10.10.1' used as an MX route 2009 May 15 14:43:21 PDT (warning) ecelerity:  smsrouting: purging domain #sms#00000003
2009 May 14 07:01:31 PDT (warning) ecelerity:  smsrouting: ip address '10.10.10.1' used as an MX route Cause: This message indicates that an IP address was used for MX lookup during delivery. Example: If a message is sent using the outbound queue for an address like "email@example.com" this message will show up in the logs. NOTE: After the first message the lookup will be cached so if it's necessary to reproduce it again then restart the MTA before doing so.
2009 May 15 14:43:21 PDT (warning) ecelerity:  smsrouting: purging domain #sms#00000003 Cause: This message indicates a domain record for a domain is being added that has broken routing information, meaning that an NXDOMAIN response has been received. Example: A domain that has a broken MX record. If nslookup is run against the given domain the following response should be seen: ** server can't find broken.qa: NXDOMAIN
These messages are usually normal however if too many warnings like these are seen, please contact Technical Support for further assistance.
NOTE: Starting with version 9.5, all the smsrouting: purging domain messages will be displayed only at the Information level logging.
Imported Document ID: TECH94020
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