You are using Exchange 2007 or later and would like messages classified as suspected spam to be sent to the users Junk folder.
The scope of this document is to show how to use Symantec Mail Security to assign an SCL value to a message in order for it to be sent to the users Junk folder. It is not meant to be a complete reference to the content filtering options available within Exchange 2007 & later. For more information regarding content filtering within Exchange 2007 & later, please consult your Microsoft resources.
In order to facilitate moving a message processed by the Premium Antispam feature of Symantec Mail Security to the users Junk folder you must assign an SCL to the message that is greater than your organization's configured Junk mail threshold. If you have an Edge Transport server or have installed the Microsoft Antispam Agents on your Hub Transport server you will need to make sure you do not have a reject, delete or quarantine action configured with an SCL value lower than the value chosen for the Junk mail threshold or equal to the SCL that you will assign to the message. If you are using Outlook Web Access make sure that the filtering of Junk E-mail is enabled within the options.
The below steps show how to configure the SCLJunkThreshold via the Exchange Management Shell.
Verify your current Junkmail threshold: Get-OrganizationConfig | select SCLJunkThreshold
Review your Exchange content filter configuration to make sure that there are no conflicting actions for the given SCL threshold enabled. Get-ContentFilterConfig
Set an appropriate Junk mail threshold (Default of 4 is typically sufficient) which should be at least 1 below values returned in step 2. Replace <SCL>
in the command below with the desired SCL value (between 0 and 9). A value of 9 is effectively disabling the feature as it requires a value above 9 to trigger with 9 being max. Set-OrganizationConfig -SCLJunkThreshold <SCL>
The final step is to configure Premium Antispam to assign an SCL value one greater than the SCL defined for the SCLJunkThreshold for messages that you wish to send to the users junk folder. This can be configured with the Premium Antispam Actions section within the Symantec Mail Security for Microsoft Exchange management console.