This document provides answers to common post-installation and configuration questions about Symantec Mail Security 6.5 for Microsoft Exchange
Question: Where can I find step-by-step configuration instructions? Answer: The Implementation Guide contains instructions for configuring all of the product features. You can find the Implementation Guide and other documentation in the DOCS folder of your installation media and on the Symantec Web site. References:
Question: What exclusions do I need if Symantec Endpoint Protection or Symantec AntiVirus is installed on the same computer? Answer: Symantec Endpoint Protection automatically excludes the needed folders for Exchange. However, two product directories need to be excluded manually:
Question: How do I configure LiveUpdate if Symantec Endpoint Protection or Symantec AntiVirus is installed on the same computer? Answer: Configure Symantec AntiVirus or SEP to perform definition updates. For Exchange Server 2010/2007, you must also configure Mail Security to perform definition updates. You can change LiveUpdate settings on the Admin tab of the Console. Reference:
Question: How do I enable Premium AntiSpam? Answer: In the Console, select the server or group whose settings you want to change. Click Policies > Premium AntiSpam Settings, and then check Enable Symantec Premium AntiSpam. Then, click Premium AntiSpam Actions to configure what actions to take when spam is detected. Click Deploy changes when you have the desired configuration. Reference: Overview of Premium AntiSpam in Symantec Mail Security for Microsoft Exchange
Question: Can I add legacy servers to the Console? Answer: Only version 6.5 servers should be added to the 6.5 console using the Add Servers command. Adding 5.0 or earlier servers to the 6.5 console is not supported. You can install the 6.5 console in tandem with the 5.0 and 4.6 consoles to support management of multiple versions of servers.