How to disable LiveUpdate for clients in Symantec Policy Manager/Symantec Protection Center (SPC) for Symantec Endpoint Protection 12 Small Business Edition (SEP SBE 12.0)?
Client computer receives the content updates from LiveUpdate in the following situations:
LiveUpdate scheduling is enabled for the client computer by default
The client computer's virus definitions are old. The client computer is unable to communicate with Symantec Protection Center
The client computer has repeatedly failed to communicate with Symantec Protection Center
Content updates (such as Antivirus and Antispyware definitions) will be automatically and silently downloaded by the manager every 4 hours and distributed to the managed Symantec Endpoint Protection clients. Clients will conduct their own LiveUpdate based on schedule.
To disable LiveUpdate for clients :
In the SPC console, click Policies
On Policies page, select LiveUpdate Policy
Right-click and click on Edit
In the LiveUpdate Policy, click Schedule
Uncheck Allow LiveUpdate to run on client computers
Note: The SEPSBE 12.0 client will contact the Symantec LiveUpdate server for content updates, even though 'Allow LiveUpdate to run on client computer' is unchecked, if the client is unable to contact SPC or get updates from SPC
Clients are downloading LiveUpdate from the Symantec LiveUpdate server, even if they are connected to the Symantec Protection Center.
Imported Document ID: TECH96235
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