The download page will appear. Click the "Download JRE" link.
When the download completes, double click on the file.
Click "Install" to start the installation.
Wait for the Java installer to finish.
You should now be able to log into the Symantec Endpoint Protection Manager Java Remote Console.
NOTE: In some cases it is necessary to run various Java versions parallel. If for some reason the Java version that comes with RU5 Remote Console -6.14- is incompatible with these versions, consider pre-installing the latest version of Java (November 2009: Java 6.17). This will prevent the installation of Java 6.14, and has been reported to resolve the issue from appearing.
Additionally, it has been reported that the following URL prevents the error: http://<SEP Manager IP address>
:9090/symantec.html (Note the addition "/symantec.html")
Imported Document ID: TECH96362
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