When attempting to launch the Symantec Endpoint Protection Manager Java Web Console you receice the following error: "Unable to load resource http://
Symptoms You are unable to open the Symantec Endpoint Protection Manager Java Web Console
Java is corrupt.
Uninstall Java from Add/Remove Programs
Install the Java Web console: In the URL box, type one of the following identifiers for the computer that runs the Symantec Endpoint Protection Manager: http://<computer_name>:9090 http://<computer_IP_address>:9090.
In the Symantec Policy Management Console window, click download and install JRE 1.5.
In the License Agreement dialog box accept the terms in the license agreement, and then click Next.
In the Completed dialog box, click Fi1nish.
In the Symantec Endpoint Protection Manager Console window, login to the Symantec Endpoint Protection Manager.
In the Security Warning dialog box, click Run.
In the Create shortcut dialog box, click Yes.
At the Logon prompt, type your user name and password, and then click Logon.
Complete the authentication process.
Imported Document ID: TECH97758
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