Cloud Security Products

Safeguard users, information, and workloads across public and private cloud. These products block cyber-attacks such as malware, zero-day threats and other sophisticated attacks using latest technology.

Product examples:

  • Symantec Endpoint Protection Cloud
  • Symantec Email Security Cloud
  • Symantec Endpoint Protection Mobile
  • Symantec Email and Web Security Cloud
  • Symantec VIP
  • Symantec CASB
  • Symantec Web Security Service

Step 1: Setup

Setting up your account is part of the ordering process which you would have already completed at the time of your purchase.

  • First time customer: If this is your first purchase of a Symantec cloud service, you will receive an email with details on how to provision your service. Once set up, you will be able to sign in and access your online service console.
  • Existing customer: Your new purchase has already been provisioned directly within your existing online service console. Access your new service by signing into your online service console.

View email sample

Didn’t receive a provisioning email? Let us know.

Go to step 2 and access your online service console.

Step 2: Access

Select your product’s online service console:

Go to the next step to learn how to make the most of your Symantec cloud investment.

You can also access your product console in the My Products section on MySymantec.

Step 3: Manage

The following resources provide tools and knowledge assets for your product.

Please note that device enrollment is required for certain cloud products. This important step can impact the effectiveness of your security solution leaving you unprotected against today's ransomware, zero-day threats and other sophisticated attacks.

  • MySymantec - MySymantec is Symantec’s one-stop website where you can view your products, search the Symantec knowledge base, create and manage technical and non-technical cases, access licensing and renewals information, submit threats and more.
  • Enterprise Services Resources - Begin your Symantec journey with this one-stop asset that will help you take your first steps to become successful and productive. Includes tools, resources and knowledge for you to make the most of your Symantec product.
  • Visit Symantec Status and subscribe to free automated incident and maintenance notifications for your Symantec cloud service.
  • Product Documentation with user guides and reference documentation.
  • Symantec Knowledge Base with technical notes, how-to’s, and tips.

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